Standard Delivery £19.99
We'll deliver your item to just inside your front door. Please note, this service does not include unpacking, and is best suited to smaller pieces.
If you ask for your item to be left in a safe place, please be aware this is done at your own risk.
Room of Choice Delivery £49.99
Your items will be delivered to the room of your choice, carefully assembled by our professional team, with all packaging taken away and responsibly disposed of. To ensure a smooth delivery, please check access with our sales team in advance and let us know of any tight staircases, low ceilings, or parking restrictions that may affect the route.
It is the customer's responsibility to ensure that access is suitable and that items will fit. If not, a restocking fee will apply. Please note, we do not install electrical items or hang mirrors.
On occasion, we may use a trusted external courier to ensure your order reaches you as promptly as possible.
Collection
You must bring a suitable vehicle if you are collecting. We offer a free of charge collection service which will (in most cases) halve your delivery lead time. You will be collecting from our warehouse and showroom in Hertfordshire, just outside of London.
*all collections must be arranged prior, driving license/passport will be required if the order has been pre paid.
Returns Policy
We're happy to accept returns on most items within 14 days of receipt, provided the item is unused and in its original packaging. If you're unsure about an item at the time of delivery, please ask our delivery team to leave the packaging with you-returns without original packaging cannot be accepted. You can either arrange your own return or use our collection service, which ranges from £39 to £99 depending on location and item size. Orders over £1,200 may also incur a 10% restocking fee.
*If you reside on an offshore island (e.g Guernsey, Isle of Wight). you are responsible for covering the full cost of returning any item to us should you wish to make a return.
Delivery to Scotland
All deliveries made to Scotland are quoted on an individual basis, please contact our sales team for further information.
We do not deliver to Ireland, however you are able to arrange your own courier collection from our Warehouse.
